Our Cookie Policy details the ways that Green Line use your browsing data and any other data related to the use and access to websites and other media (banner ads, emails, etc.), from Green Line, directly or through advertising content on other sites. You will also find information on your rights, and how to exercise them.

This data is communicated in accordance with applicable regulations, in particular the directives regarding the processing of personal data, which describe the storage, collection and access to data on your device are allowed, provided that you have received information about the purpose of this data is processed in accordance with the General Regulations on data protection and subject to the use of important cookies to which you have given consent.

1. The various cookies

Subject to the terms of this policy, the terms “cookies and other trackers” or “cookies” refer to all trackers left and read when users browse websites and other trackers from the Green Line. This includes HTTP cookies, flash cookies, tags (also known as invisible pixels and web errors), scripts and fingerprints. This policy applies regardless of whether the data collected by the cookie is personal.

What is a cookie?

A cookie is a small piece of data that can be sent by websites through your browser. Cookies are stored on your device when you visit certain websites. Cookies enable companies to store and collect data about the habits and equipment of website visitors and then recognize the visitor based on the collected data.

The data collected by these cookies may relate to the number of pages visited, the language chosen, the city to which your IP address is connected, the frequency and frequency of your visits, the length of the visit, the browser and operator used or the type of device used to visit the network. -website.

2. Cookies used on Green Line websites

Generally, there are different reasons for using cookies.

Essential cookies

Some cookies are required for the Green Line websites to work properly, and enable you to access them and log in by using essential features. These cookies are solely designed to allow for electronic communication.

They are vital for the online communication service you are using to work, and they will be used to enable you to log in to your user session, display the page requested in an appropriate format for your screen, allow the website to work in an optimal manner, and provide a browsing experience that:

  • Ensures quality and security for browsing the website, namely in the process of ordering a product or service, and measures the loading times for various page elements.
  • Stores the data entered into form fields when the user loads a different page.
  • Allows the user to stay on the same server for an entire session duration.
  • Redirects the user to the local website or language version that matches the country they seem to be visiting from.
  • Manages traffic spikes.
  • Takes into account the user’s acceptance or refusal with regards to analysing the data collected on the website.

In compliance with the regulation previously mentioned, they are used without requiring your consent. You can, however, block and/or delete them through your browser. Your user experience and browsing security may be degraded as a result. Certain pages and features may also be inaccessible.

Improvement cookies

These cookies enable websites to:

  • Analyse information on the behaviour of users visiting to our websites, in order to improve the way they work (improve the performance and visibility of pages)
  • Services aimed to improve user experience, such as virtual assistant (chatbot) services, live chat, and the click-to-call button.
  • Secure our websites by detecting unusual activity, for example.

In compliance with applicable regulations, they are used with your consent.
These cookies are not essential for the website to work properly. However, refusing these cookies may make value-added services difficult to use, or completely unavailable, whereas they would usually improve your user experience.

Advertising and custom cookies

These cookies are used to offer you Green Line solutions related to your interests. These are designed to offer you content and solutions that are adapted to fit your centres of interest on the Green Line websites, and improve the relevance of our announcements on partner websites. By disabling cookies, the content and solutions we offer will no longer be adapted to suit your preferences, and may be less relevant. In compliance with regulations, they are also used with your consent.

These cookies are not essential for the website to work properly, but they are required for offering you solutions that are relevant to your interests. They to deliver you, more adapted content by:

  • Collecting visitor data regarding the use of the website visited.
  • Tracking clicks that direct to the website concerned.
  • Improving the relevance of digital campaigns.
  • Identifying website visitors redirected via an advertising campaign displayed on a third-party website.

Third-party cookies

These cookies allow users to share Green Line content on social media and other third party websites. These cookies allow users to access and use software tools and platforms offered by third parties, make the website more user-friendly and help promote it through Green Line website content distributed on third-party platforms.

In this case, data related to website visitors, their browsing and actions related to the content with which they interact is available to these third-party platforms. Green Line websites contain various social modules and pixels that allow users to request content from the platforms that deliver it. In this case, the platforms delivering these modules are considered data controllers in accordance with the GDPR when they define the purposes and means of data processing in accordance with their privacy policy. For this reason, some of the functions on the website depend on the services offered by these third parties and leave cookies. Websites delivering these third-party cookies, app buttons and extensions may prompt users to log in using a button, even if the user is not using them while browsing the website. In accordance with the rules, they are also used with your consent.

Green Line strongly recommends reading the confidentiality policies for these third parties:

Information We Acquire from Other Sources

We also collect the following information from other sources:

  • Information you provide to us at seminars or to our partners;
  • Information you provide to us in surveys;
  • Information that is publicly available; and
  • Information you consent to us receiving from third parties.

We also collect information that you may provide during your telephone conversations with us, which we may monitor or record.

We may combine any information we collect about you with other information we have about you to help us update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

3. Cookies and third-party media

Actors in the Green Line are represented in various types of media (websites, social media, etc.) operated by third parties on which they publish content and launch campaigns that display advertisements.

When you view or interact with Green Line content or advertisements posted on third-party media, this viewing data may be transmitted to Green Line (namely through pixels). Its purpose is to ensure that the content and campaigns you have shared are up-to-date (for example, to find out if you have visited our website or if you have viewed certain pages after an advertising campaign).

The distribution of Green Line advertisements to third-party media may be related to the fact that cookies stored on your device (for example, cookies left during a previous visit to the Green Line website) reflect potential interest in products and services from sides Green line.

Moreover, when you visit third party media, cookies may be installed on your device.

4. How do I manage cookies?

In accordance with the rules regarding the protection of individuals with respect to the processing of personal data and the free circulation of this data (GDPR), the consent of the users whose data will be processed must be expressed using the correct settings. in a browser or other application.

Browser settings

Browsers offer a set of rules to allow users to express their choices using cookies. Regardless of their purpose, you can allow, block and delete cookies stored on your device by adjusting your browser settings. For the latest versions of browsers, you will find directions at the following links:

Finally, please note that disabling a cookie may stop you from being able to browse the website and use the services it offers, or make them more difficult to use. For further information on this, please read part 2 above, entitled “Cookies used by the Green Line Group websites”.

Managing scripts, tags and banner cookies

Green Line uses a tag management solution that centralizes scripts and as a result, collects your consent according to terms and conditions of use, which allows you to use a convenient and intuitive solution. This means that you can control the various functions that cookies leave (advertisements, social media buttons, videos and other modules inserted into the pages of the website) by centralizing the area for collecting consent using a cookie banner.